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Temporary Information Technology Technician II - 1 Year Term

U.S. Courts

Location:

Alexandria, Virginia, DC

Employment Type:

Full Time

Work Arrangement:

On-site

Job Description

Must have two years of specialized experience related to the technical aspects of data processing, office automation, and data communications onsite andor remote technical support of hardwaresoftwareperipherals, basic IP phone and troubleshooting, mobile devices and their applications, terminology, methodology, and experience in end-user training. Proficiency in Windows and Microsoft Office products is required. Additional requirements: The successful candidate will be a customer service-oriented professional who is responsible, friendly, organized and have the following: Ability to follow IT security standards and defined policies and procedures and accept responsibility for work product. Ability to independently analyze, isolate and solve IT related problems. Ability to communicate technical information effectively (orally and in writing) to end users in a manner that they can understand. Ability to work on multiple tasks, be flexible and tactful when working under pressure in a team environment. Ability and willingness to travel occasionally to district offices and off-site training.

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